Privacy Policy

At Toronto Animal Pocedures & Surgery, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect basic information, such as:

Your name and contact details (phone, address and email).
Your pet’s details and health information, including medical history and vaccinations.

2. How We Use Your Information

We use your information to:

Provide care and services for your pet.
Communicate with you about appointments, reminders, and pet care updates.
Process payments and maintain accurate records.

3. How We Protect Your Data

We take steps to protect your personal information from unauthorized access or misuse. Digital client files are safeguarded with password protection, and we utilize firewalls to ensure ongoing security. When disposing of personal information, we implement secure methods such as shredding physical documents and permanently deleting digital files to protect your privacy.

4. Sharing Your Information

No phone/mobile numbers will be shared with third parties for marketing purposes.
We will not share any text messaging opt-in data with third parties.

5. Marketing Communications

We may, although highly unlikely, send you updates about our services and offers. You can opt out at any time by contacting us at info@tapsvet.com or 647-366-3838.

6. Cookies

We may use cookies on our website to improve your experience. You can adjust your browser settings to manage cookies.

7. Your Rights

You can:

Access and update your personal information.
Request that we delete your information, with some exceptions in the interest of maintaining patient records according to the rules of the College of Veterinarians of Ontario.
Opt out of marketing messages, if any, at any time.

8. Updates to This Policy

We may update this policy occasionally. Please check back regularly in the event of any changes.

9. Contact Us

If you have any questions or want to update your information, contact us at:

Toronto Animal Procedures & Surgery
826 Lawrence Ave., West
Toronto, ON M6A 0B5
647-366-3838
info@tapsvet.com

November 2024